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Help hub
Search and read about any issue or question you have, with immediate solutions.
Email Us
You can email our friendly customer service team for any other issues or queries. We aim for a 24 hour response time.
Frequently asked questions
Where is my
order/tracking?
If you haven't received any form of tracking or your order is taking longer than expected, then visit our dedicated shipping help centre here.
How do i make a return?
Easy! Simply download, print and fill in our handy return form here. Please ensure your item is eligible for a return before sending, if you are unsure you can read our terms here or reach out to support@theoneglove.com.
Return to:
One Glove Returns,
Unit 2 Blackthorne Rd,
Slough,
England, SL3 0DA
My gloves have worn down quicker than expected
It is important to understand the nature of goalkeeper gloves and latex palms before use. Gloves should be viewed as a consumable that need replacing multiple times a year. To learn more about how gloves wear down and if your abrasion is normal, visit the page here.
FAQs
abc
Head Office
The beating heart of all things One Glove. Our newly renovated HQ is truly goalkeeping heaven - featuring a sports lounge, events space AND a studio. Everything OG is designed, developed and tested right here. Soon, you'll be able to visit yourself with pre-booked try before you buy appointments.
The One Glove Company Limited,
Old Auction House, Geddings Road, Hoddesdon, Hertfordshire, England, EN11 0NT
